About Us

 

Citacom systems limited was founded out of the need for an entity that understands the Electronic Financial Transaction business with a touch of local content, has the capacity to integrate both the local and foreign expectation of EFT and ATM / POS service delivery.

The Company is in partnership with financial transaction processing companies that offer to Banks and Financial Institutions access to cheap and reliable processing services in Ghana, we also partner ATM Manufacturing Companies like Triton, NCR and Nautilus Hyosung to offer for sale, repair and maintain ATM’s for Financial Institutions in Ghana and beyond.

Citacom have built over the year’s core competence and expertise in the field of ATM / POS, site preparation and installations in Ghana. We provide consultancy services to financial institutions in the field of enhancing existing infrastructure, implementation of EFT services and actual works in WAN, LAN networking, Cabling and provision of related accessories.

Citacom systems also undertake training of client personnel in the field of first line ATM operations, maintenance and construction of ATM structures (buildings, Kiosks).

 

 

History

CITACOM Systems Limited was founded in 2010, by its Director of Engineering services and Head of Finance and Administration, in response to the void noticed due to the lack of trust and mutual respect absent in the relationship between Foreign Service providers and local clients. The belief that a good business relationship is always built upon mutual respect and trust; has been the bedrock of the existence of Citacom Systems Ltd. Having spent many years in the EFT industry in Ghana, the company has acknowledged the value of building personal relationships with business owners and operators based on trust and knowledge of the terrain. Today we share that tradition with companies across the country and beyond and take pride in being responsive and knowledgeable about the challenges we face in our part of the world in the EFT and ATM industry.

 

 

Company Data

Citacom Systems Ltd has the capacity and capability, The Head Office is located in Accra, and three other offices located in Kumasi, Tamale and Takoradi in Ghana and a representative in the United States who has a wealth of experience in liaising with partner institutions abroad.

Citacom Systems has a market share of about 15% being the second largest after NCR Gh Ltd in Ghana. We sell and provide repairs, maintenance services for Triton ATM’s for Ghana Commercial Bank, United Bank for Africa (UBA). We also provide consultancy services in ATM placement, choice of ATM brands, recommend Processing Companies and other EFT services to Financial Institutions desirous of enhancing their product, and visibility accross Ghana. 

Citacom Systems operate in a very dynamic and competitive environment that seek to accelerate the growth of EFT services in the sub region. The dedication, trust and efficiency of staff engaged, ensures reliability and satisfaction from our cliente

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